We hope you’re delighted with your purchase, but if you’re not completely satisfied there are lots of ways we can help.
If your item has developed a fault or you require assistance with your order, please contact us on 08000 448 411 or visit our help centre.
Finance Purchases
If you purchased your product with a finance option from Snap, please contact Snap Finance directly on 03300 109381 who will be happy to help you through the process.
Debit or Credit Card Purchases
If you purchased your product using a debit, credit card, PayPal or Klarna just let us know within 14 days of delivery and you can return it (exclusions apply, please visit our Terms and Conditions). To start a return, simply click the button below to log in to your account, select your order and request a return.